FAQ

Dear Customer,

Thank you for shopping with us! To protect your rights and interests, we have established the following FAQ.All your purchase records will be strictly kept confidential by us.Please read it carefully before making a purchase.

I. About Products and Purchasing

Q1: Where are your products manufactured, and are they genuine?
A: Our products are manufactured in China. They are high-quality replicas, produced in a 1:1 ratio with the original products. You can enjoy the best goods at a lower price. All styles available on the market can be found here. If a product is not displayed on the website, please contact us using the provided contact information.

Q2: How do I choose the right size?
A: The sizes are the same as the original products, 1:1 ratio.

Q3: Do you support returns and exchanges?
A: Absolutely. Within 7 days of receiving the product, if there are quality issues or you are not satisfied, you can apply for a return or exchange. Please refer to our return and exchange policy page for specific details.

II. About Payment and Settlement

Q4: What payment methods are supported?
A: Currently, only digital virtual currencies such as USDT and BITCOIN are supported for payment.

Q5: Is my payment information secure?
A: Your payment information will be strictly confidential. We use advanced encryption technology to ensure the security of the payment process.

III. About Logistics and Delivery

Q6: Which logistics companies do you use?
A: We cooperate with multiple well-known logistics companies, including DHL, FedEx, UPS, etc., to ensure that products are delivered to you safely and quickly.

Q7: How long does delivery take?
A: Delivery times vary depending on the destination and logistics method. Generally, international delivery takes 7-15 business days. Please refer to the latest information from the logistics company for specific delivery times.

IV. About Customer Service

Q8: How can I contact your customer service team?
A: You can contact our customer service team through FACEBOOK, X (formerly Twitter), RED BOOK, Tiktok, or email. Our customer service team will sincerely answer any questions you may have.

Q9: What should I do if the product I received has issues?
A: If the product you received has quality issues or does not match the product you ordered, please contact our customer service team immediately. We will resolve the issue for you as soon as possible.

V. About the Website and Shopping Experience

Q10: How do I register to become a member?
A: You can click the “Register” button on the homepage of the website and fill in the relevant information to become a member. As a member, you will enjoy more discounts and exclusive services.

Q11: Will the prices on the website change?
A: The prices on the website may change based on market conditions, promotional activities, and other factors. We will update the price information in a timely manner to ensure that you can get the latest product prices.

V. About the Website and Shopping Experience

Q12: Can I make bulk purchases on your website?

A: Absolutely. If you need to make bulk purchases, please contact our customer service team. We will provide you with professional services and preferential prices.